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FAQs: Check-in procedures

Check-in procedures

  • Rooms reservations may be made online 24 hours a day or daily from 7am until 11pm at 800.622.6455
  • Rates are available online or by calling 800.622.6455. We would be pleased to mail you out our brochure as well.
  • Church Landing at Mill Falls does have Pay Per View movies available for purchase. If you will be staying at any of our other three inns, you may requests a DVD or VCR and we will gladly set one aside for you if available.
  • We offer complimentary coffee, tea, and hot cocoa in the lobbies of all four of our inns 24 hours a day. Many of our lake view and deluxe accommodations also offer in-room coffee makers.
  • We do not customarily offer turn-down service, but if requested we will gladly take care of it for you.
  • While we love animals, we realize that not everyone else does. Therefore, no pets please. 
  • Our check-in time is after 3:00pm and check-out is by 11:00am
  • A deposit of one night's room and tax is required to guarantee all reservations. This deposit will be applied towards the last night of your stay.
  • In the event of cancellation or reduction of any nights of your stay, your deposit is fully refundable if The Inn are notified at least 72 hours prior to your arrival date. There are no refunds for early departure or cancellation within 72 hours of the scheduled arrival date.
  • Holiday periods, special events, and selected weekends may be subject to am extended cancellation period.
  • Cash, travelers checks, and all major credit cards are accepted. 
  • Personal checks may be accepted as deposit payments on reservations made at least 14 days prior to arrival.
  • Safe deposit boxes are located at the Front Desk within The Inn at Mill Falls and Church Landing at Mill Falls.
  • Wireless internet is available at no cost at all in all of our guestrooms, public spaces both indoors and out, and in all of our conference facilities.
  • We do have a public access computer and a printer available at no cost at Church Landing.
  • Preferred seating arrangements may be made at any of our restaurants. Please contact Guest Services at 800.622.6455.

Do the Inns have a concierge service?

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